The system combines queue ticket printing, queue processing, main display and voice announcement functions into an integrated platform. It supports LAN, WLAN and web-based access, allowing staff to manage customer queues conveniently through a standard web browser.
QMS400i provides real-time queue status monitoring and reporting functions, enabling management to monitor service performance, counter activities and staff performance. Queue data can also be stored locally and optionally uploaded to a central QMS server for branch and headquarters monitoring.
The system is suitable for applications such as clinics, hospitals, government offices, banks, customer service centres, retail outlets and other public service environments.